Meet the Team, Live the Dream – Experience Loft by Oriental Living.

Loft

Are you looking for an inspired, thought-provoking, stylish, honest and affordable shopping experience in order to furnish your home? Do you want to find bold, modern, old or antique furnishings with happy, innovative, functional forms and colours? Look no further than Loft, Oriental Living’s new younger, vibrant and motivational retail store.

Oriental Living is the best known and most prestigious provider of interior design and high-end furnishings on Samui and Phuket. They have developed their brand and reputation over the last 20 years, listening tirelessly to their customers’ needs and desires, and working together with them, sourcing new furniture, new ideas and original designs. They are flexible, move goal posts, and redesign over and over until the required look and feel is finally achieved. They provide a one-stop service for clients in need of tailor-made design and furniture solutions, offering custom-designed furniture packages for private residences, hotels, real estate projects and businesses, and they are great at what they do.

LoftLoft by Oriental Living has now been open on Samui for a whole year, and probably provides the happiest, most inspirational and honest shopping experience to be found on the island. And it’s no surprise that both ventures are owned and managed by the very charismatic and straight-talking Dutchman, Michael Dietvorst. Thailand’s Alex W. Raksai works closely with Michael, and must be the friendliest, most mischievous and smiley interior designer I have ever met! His use of the English language includes puns and colloquialisms. He’s a great guy to chat with, and is extremely knowledgeable and creative in his chosen trade.

All Loft staff are part of the Oriental Living team, and they all work together as one big happy, harmonious and hard-working family. The Thai staff all speak English with each other at work in order to practice their language skills, and share experience and knowledge. There are definitely no ostriches here, with their heads stuck in the sand! But don’t expect them to run up to you as you enter the store, or stalk you as you wander around taking in the eclectic collection of furniture, art and décor. They will be engrossed in their own projects, but keeping a watchful eye out just in case you are in need of help or advice. When you enter the store, you are a guest and will be treated as such. Good quality coffee, tea or water are offered, as well as an expert ear to listen and advise. You will be asked searching and relevant questions such as ‘what is its function or use?’ All information offered, will be totally honest, making sure that whatever you are after is fit for your purpose. If you want an outside dining table, you will not be sold anything that might rust in the prevalent humidity of the Samui climate! After all, the Oriental Living rock-solid 20-year reputation is at stake!

LoftSo, who are the amazing staff at Loft? Khun Alex is Michael’s business partner. Khun Id is the calm one. He excels in competitive team sports such as volleyball and badminton. He also loves interacting with the customers, and thoroughly enjoys working in the ‘big homely, comfortable and relaxing space’ that the store offers. Khun Ellie enjoys belonging to the Oriental Living team, and in her own time she loves nothing better than spending time with her family. Khun Ellie is the juggler of the team. She thrives on solving coordination and logistics puzzles that sometimes present themselves. Delivery, installation dates and times are the challenges that she is a natural winner at. All of the team love their jobs, they relish the time spent in such a huge open and airy space filled with natural light and the unpretentious and cosy themed areas. Lounges, dining rooms and bedrooms are laid out with beautiful designs, colourful and happy, functional furniture, art, lamps and décor. You can really visualise just what your home might look like.

The team believe strongly in encouraging creativity and originality. Throw some ideas at them and they will be happy to give you feedback and suggestions on feasibility and outcome. The quality and standard of items for sale at the store are similar to that at Oriental Living, but because they buy items in larger numbers, the cost savings are passed on to you. The team are still searching out those unique and individual designs throughout Asia, but they may buy ten of each item direct from a supplier or factory. This keeps the prices down and is the perfect solution if you are looking for just a few pieces to complete a room. Or if you own a hotel, condominium or villa and want to furnish it in its entirety. Loft is about buying retail directly from the shop, but they also have a team on hand to source in bulk if you see a design or style that you like.

LoftOn leaving the store, you will feel inspired, happy and much more informed. If you make a purchase requiring delivery, or you enquire after an item they don’t currently have in stock, communication about the order will happen swiftly at every stage, always with a friendly and helpful face or telephone voice. If there are unexpected delays, Khun Ellie, the master juggler, will try her best to find an acceptable temporary replacement. The entire team treat customer service as the most important part of their job. Long after your purchase has been delivered and accepted, you can always call on them with any ongoing issues.

All staff at Loft by Oriental Living are extremely well trained. They are as meticulous and careful with you, the customers, as they are with the furnishings. The sum of all their parts is much greater than the individuals, which makes them a formidable team. Everyone is trained to do one another’s jobs. It’s part of the happy team environment and means there is never a problem through illness or absence.

LoftYou will find them just across the road from the Big C Superstore in Bophut, with parking directly outside the store and across the road at Big C. The store features an ever-changing collection of interior and exterior furniture and home decoration, with great designs at affordable prices. So, come along, meet the team and transform your house into your dream home!

Karan Ladd

For further information, telephone 0 7724 7675 for Samui or 0 7632 5419 for Phuket.
www.oriental-living.net